Frequently Asked Questions for Whole Melt Shop

Q: How can I contact customer support?
A: Contact our support team through the Contact Us page or email for assistance.

Q: How do I track my order?
A: Once your order is processed, you’ll receive a tracking number by email.

Q: What payment methods are accepted?
A: Available payment methods are displayed securely during checkout.

Q: How long does shipping take?
A: Delivery times depend on your location and the shipping option selected.

Q: Can I update my shipping address?
A: Please contact customer support as soon as possible if you need to change your shipping information.

Q: What should I do if my order arrives damaged?
A: Contact customer support promptly with your order number and photos of the package.

Q: How can I reset my account password?
A: Use the “Forgot Password” option on the login page to create a new password.

Q: Where can I find your privacy policy?
A: Our Privacy Policy is available in the footer of the website.